2026-01-16
For a safe and comfortable Borderless Visit experience for everyone
During the booking process, you may see a message asking you to complete identity verification.
This step is part of Borderless Visit’s ongoing efforts to create a safe, respectful, and welcoming environment for everyone involved.
Why is identity verification required?
A Borderless Visit experience is not a typical travel activity. It is an experience where you visit someone’s home and share a meal together.
Because of this unique setting, we believe that feeling safe and at ease is essential for both guests and hosts.
Identity verification helps reduce uncertainty and allows everyone to focus on enjoying the experience itself.
Identity verification for guests
Guests are asked to complete identity verification once, before their first payment.
- Simply follow the on-screen instructions
- No complicated steps are required
- The process usually takes just a few minutes
- Once completed, you will not need to verify again for future bookings
Hosts are verified as well
To ensure fairness and mutual trust, hosts also complete identity verification before welcoming their first guest.
Both guests and hosts go through the same process, helping create a shared sense of trust and confidence on both sides.
How your information is handled
Identity verification is conducted using a trusted external verification service.
- Your ID images and personal information are not visible on Borderless Visit
- Borderless Visit does not store or manually review your ID documents
- Only the verification result is reflected in the system
Your privacy and security are carefully protected throughout the process.
A small step toward better experiences
At Borderless Visit, we believe that meaningful connections grow when people feel comfortable and respected.
Identity verification is not about control or surveillance. It is a small step toward creating an environment where more people can confidently enjoy the Borderless Visit experience.
Thank you for your understanding and cooperation.
We look forward to welcoming you!