FAQ

General Information about Meals

Can I request certain dishes? Any examples of past menus? What if I’m not adventurous with food?

Dietary Requirements

How do you deal with food allergies? Can I request a gluten-free meal? Can I request a vegan meal? Can I request a vegetarian meal? Can I request a halal meal? What if I can’t eat seafood?

About participation

Who can participate? Can I participate with my baby? Can I find hosts with similar age kids? Is it okay if my native language is not English? We are a large group. Will we be able to find a host? Can I participate as an expat living in Japan? Can I participate as a student studying abroad in Japan? Are there host who welcome gay couples or families?

Special assistance

Are host’s homes wheelchair accessible? I am allergic to dogs or cats

Visiting the Host

Is there pickup service? Is there a time limit for a Borderless Visit?

Etiquette

Should I worry about etiquette? Do I need to bring a gift? Can I bring a gift?

Booking

Can I book less than 10 days in advance? Can a travel agent book for a client? Can I change dates since my schedule changed? Can't login to see my list of potential hosts